No Statute of Limitations Means the Nursing Board's "Wayback Machine" Has No Limit

As a child I used to watch the Rocky and Bullwinkle Show.  The brilliant talking dog, Mr. Peabody, and his pet boy Sherman would travel back in time to an important historical event and interact with historical figures.  They would use the WABAC machine, pronounced "wayback."  Mr. Peabody would use the trip to teach Sherman (and the audience) a little about the historical event.  Remarkably, the historical figures spoke perfect English and thought nothing of a talking dog.  Time travel is impossible, of course, for we are all grounded in the present.  Except, possibly, for the recently criticized California Board of Registered Nursing, which seems to be increasingly backward-looking.

The California Board of Registered Nursing, coming under intense criticism recently, has beefed up the scrutiny of its licensees, including requiring thousands of nurses to answer certain background questions or submit to fingerprinting for the first time.  It is also, apparently, reviewing cases that it earlier had decided not to pursue.  Using its own version of the "wayback machine," the Board appears to be revisiting some reports of unprofessional conduct or negligence of its licensees.  The Board appears to be taking a second look at older cases involving alleged negligence or misconduct that it may have earlier closed or set aside without taking action.  Importantly, the Board of Registered Nursing has no statute of limitations for bringing allegations.  Negligence allegations from five to ten years ago can be used to seek discipline against a licensee, even if the matter was previously closed, and very old misdemeanor criminal records can be raised against nurses who have unblemished work records despite their youthful indiscretions.

The lack of a statute of limitations creates a nightmare for nurses and also, in my view, a dilemma for the Board.  Licensees may be asked to defend against allegations arising from events that have faded from memory or are based upon old incomplete records.  Allegations are sometimes so old that there is a legitimate question as to how relevant they may be concerning nurses in 2010 whose performance in recent years has been exemplary.  Without having a door close on old discipline allegations, nurses are tormented by issues that remain unresolved and can easily resurface despite the passage of years.  However, if the Board, despite not being restricted by a statute of limitations, ignores older malpractice cases or overlooked criminal records, it can open itself up to criticism in the press of being a weak and ineffective regulator.

The Board of Registered Nursing is charged with protecting the public from incompetent, impaired and dishonest nurses.  The Board's mandate is not to punish for misconduct, because perceived misconduct is only important to the extent that such conduct raises legitimate concerns about the safety of permitting a nurse to practice.  A statute of limitations not only protects licensees from having to defend against unreasonably stale allegations when important evidence may have been lost, destroyed or forgotten.  A statute of limitations also creates a temporal "frame" (like a window frame) stretching from present to recent past into which some current, relevant matters fall, and from which older, less relevant matters are excluded.  

Unflattering press articles over the last year have raised the legitimate concern that the Board of Registered Nursing has historically taken too long to investigate and litigate nurse discipline cases.  Such delays would have been legally prevented by a statute of limitations due to palpable consequences for delays.  However, now that the Board has aggressively moved to cut its backlog of cases, it is no longer in danger of losing disciplinary cases due to unreasonable delay.  A statute of limitations to protect licensees is needed now, more than ever.     

 

Separation of Powers in Licensing Law: Are My Prosecutor and Judge the Same Person?

An area most often misunderstood in the regulation of the professions is the separation of powers.  To put it simply, the difference between the people or person who seeks to discipline a licensee, and the people or person who decides whether or not to discipline the licensee.  We usually refer to these "people" collectively as "the Board" or "the Department."  Sometimes we call some of them "the Attorney General."  These non-specific labels are misleading and mask the true nature of the system.

In the criminal justice system, when we violate the law we are arrested by a police officer or investigated by a detective.  The police officer or detective puts together the evidence and walks it into the District Attorney's office.  The D.A. decides whether to file the case, and if he does, he takes it to the court to file the case and (sometimes) to a judge to get a warrant.  The judge later acts as referee of the case (between the accused and the prosecutor).  If the case is not resolved by agreement of the prosecutor and defendant, then a jury decides guilt or innocence, and the judge imposes a sentence.  Therefore, the independent district attorney, elected judge and selected jury all act as checks upon the power of the police, to ensure the fair and lawful handling of cases.  

In licensing law, the licensing agency typically is comprised of two distinct "entities."  On the one hand, there is the administrative staff, which includes enforcement staff, that acts like the police. The administrative staff may have its own lawyers, who work for enforcement staff, or may contract with the Attorney General's office for legal representation.  In California, boards and bureaus typically hire the Attorney General's office, while Departments (such as real estate or insurance) have their own in-house lawyers.  Lawyers who represent licensing agencies typically have less independence than a criminal prosecutor.  The criminal prosecutor can freely reject cases, but the licensing agency attorney is not usually free to make that decision, but instead must persuade their client (like in the private sector) that a case lacks merit. 

The second entity that makes up the licensing agency is the decision-maker, which is a board or an agency head.  The decision-maker should have no foreknowledge of a disciplinary matter until it is brought to them for a decision, just as an impartial jury should have no foreknowledge of a criminal matter.  Due to the volume of cases and complexity of legal issues, the decision-maker may have their own in-house adviser attorneys to help analyze cases or, in the case of a sole decision maker, lieutenants (also usually high ranking lawyers) who can aid in making decisions.  In most cases, decision-makers are too busy to hear cases themselves, so they delegate the job of hearing cases to administrative law judges, who make proposed decisions.  The administrative law judges must prepare detailed proposed decisions to give the decision-makers sufficient information to comfortably adopt most decisions.

Therefore, the licensing agency has a sort of dual personality.  For example, the Medical Board has within it administrative staff including enforcement staff.  The enforcement apparatus of the Medical Board of California has considerable resources.  With a large staff in Sacramento and twelve district offices, enforcement staff includes analysts and investigators in the field who identify and build cases against physicians.  This enforcement work is done with no direct supervision by or knowledge of the Medical Board itself, a 15 member group that meets about 4-6 times per year to make decisions, including decisions on disciplinary matters.  Board enforcement staff hires and pays the Department of Justice to provide it with Deputy Attorney Generals to represent it in legal matters.  Only once a case has been litigated until a proposed decision is reached does that case then come before the Medical Board to make a final decision.  The formal structure used by the Medical Board is based upon a separation of powers: enforcement staff is a type of executive (with an executive director above all administrative staff) and the decision-making Board is a form of judiciary, like a judge or jury.

This structure often leads licensees and their attorneys to conclude that administrative courts are "kangaroo courts."  After all, the "complainant" who brings a case, which may be the executive director of an agency or the head of enforcement, is typically the trusted and well-liked employee of the agency head or board that ultimately decides a case.  Although an administrative law judge is impartial, his or her proposed decision can be voided by the agency head or board and replaced with a decision to more to the agency head's or board's liking.  Although there is some truth in these observations, the reality is more complex.

Due to the high volume of cases, administrative agency heads or boards must, as a practical matter, agree with the decisions of administrative law judges almost all of the time, because the reweighing of evidence required to render a new and different decision taxes the limited resources of the decision-maker.  Also, the Superior Court and Appellate Court are an important check on licensing agencies to ensure they act in a reasonable, deliberate and lawful fashion.  But perhaps most importantly, licensing agencies must carefully balance public protection with the interests of the licensees the agencies regulate.  Although public protection is the stated mission of licensing agencies, an overzealous regulator can cripple the industry it regulates or create unintended results, such as driving significant numbers of individuals to without licenses.

What I have learned in handling hundreds of licensing matters is that the administrative arena has many traps for unwitting attorneys.  Lawyers accustomed to the impartiality and significant due process protections of Superior Court often fail to understand who the decision makers are and how decisions are made in license discipline litigation.  Administrative law requires a "Goldilocks" approach.  If the lawyer is too aggressive or enjoys early success based upon exploiting legal technicalities or hiding the ball, the administrative process has a way of catching up to and extinguishing such successes through the ultimate power of the agency head or board.  If a lawyer is too passive, concluding that the whole system is rigged and there is no way to win, important opportunities to influence the decision-makers will be lost and the lawyer's fatalism will breed failure.  Attorneys must be thoughtful, prepared, persuasive and proactive, but also honest, forthright and determined, to achieve the best results in license cases   

Understanding Your Rights as a Licensee Facing Discipline

New clients sometimes call the firm to ask " what are my rights?" in a license discipline or license denial case.  The answer to this question goes to the heart of the complexities of representing clients in professional licensing cases. 

When I see that a client is struggling with the concept of their constitutional protections, I usually ask them to envision a continuum (like a time line), with criminal cases at one end and at the other end licensing cases, and in the middle civil cases for money damages.  The criminal end symbolizes the greatest constitutional protections, the licensing or administrative end represents the fewest protections.  I then talk about three major case types in exemplifying the rights involved in each.

Starting with the greatest protections, a criminal defendant enjoys the strongest rights because their liberty is at stake.  A criminal defendant has the absolute right of presumed innocence, and can only be found guilty beyond a reasonable doubt by a unanimous vote of twelve unbiased peers.  The criminal defendant can remain silent throughout the trial.  The defendant is guaranteed an effective defense, which for someone indigent can mean a free lawyer and even a free investigator.  These are some of the rights involved.

In a civil case, typically a defendant must be found liable by a preponderance of the evidence (basically, more than 50 percent).  A defendant is entitled to a jury of his peers, but a unanimous decision is not required.  Numerous procedures, including discovery (exchanging information through asking for documents and answers to questions,  and taking depositions) and summary judgment motions (to get a case that lacks merit dismissed) are available to the defendant.

In a licensing case, there is no jury.  The neutral judge who hears the case only makes a proposed decision, which then goes to the licensing agency for adoption, non-adoption or modification.  In other words, the licensing agency board or agency head (without a board) makes the final decision.  The licensee has no right to remain silent, meaning they must testify at their trial.  There is nothing to prevent an agency from bringing even a meritless case against the licensee and to press the matter to hearing.  And, in most cases, a licensee can be made to pay reimbursement to the licensing agency for its attorneys fees and investigation costs.

The rights, or lack of rights, of a licensee in a disciplinary hearing, is often shocking to hear the first time.  However, there are reasons why licensees have fewer rights.  First, a professional license is a privilege, not a right.  Second, the protection of the public against incompetent, impaired or dishonest licensees is paramount for a licensing agency.  And third, a licensee issued by a licensing agency is neither a fundamental freedom nor the personal property of the licensee.  It is a grant of permission predicated upon education, experience, exams, payment of fees, and meeting qualifications.

The striking difference in rights between criminal, civil and licensing matters may lead one to ask, can a license discipline case be fought and won? The answer is yes.  Despite the relatively few rights that a licensee has, a skilled attorney can contain the damage from a license discipline action and even win cases.  The key is understanding that the administrative discipline process is a system which is somewhat predictable.  A licensing attorney must usually work with, and sometimes within the system, to avoid loss of license or severe discipline.  Finally, the client must be willing to take steps, sometimes extraordinary steps, to reassure their licensing agency that they are safe and competent to work in their profession.

Should You Cooperate with the Board Investigator?

One of our most frequent issues at the firm is clients calling who have become the subject of a California licensing board investigation.  Investigations are handled primarily two ways, either by an enforcement analyst or technician inside a licensing agency's offices, or in the field by outside investigators who work for either the board itself (such as the Medical and Dental Boards) or the Department of Consumer Affairs (all other boards). 

If an investigation can be completed from the desk of a board employee in Sacramento, the questioning of a licensee usually consists of a letter asking for a written response.  Such investigations can broadly be placed into two categories: requests for documents and information concerning a criminal conviction or discipline against another license held by the licensee, or, minor investigations which might be closed with the receipt of a satisfactory written response.  A licensee should have all such written communications reviewed by an attorney.  A response concerning a consumer complaint should be consistent with the complete case file.  A reply to a board concerning a criminal conviction or other license discipline must be consistent with the available records concerning the incident and penalty.  Inconsistent statements may be interpreted as dishonesty.  Also, be cautious, there is always the possibility that a rather benign inquiry from a licensing agency may be a prelude to an in-depth investigation.

A much more complicated question is the extent to which a licensee should cooperate with an investigator in the field (such as a Medical Board Investigator or a Department of Consumer Affairs Investigator) who is investigating allegations of wrongdoing against that licensee.  We generally follow these principles when clients face investigation: First, do not sign a release for your personal records, particularly medical records, except upon the advice of an attorney.  Preservation of confidentiality is paramount.  Would you freely seek medical or psychiatric treatment if you knew that a stranger, possibly seeking to damage your livelihood, would one day pour through your personal records? The decision to sign a release must be very carefully made. Second, never submit to drug testing at an interview.  The taking of one's body fluids is a similar invasion of privacy, and body fluids can be tested in a variety of ways.  Third, all communications with an investigator must be through a lawyer or with a lawyer present.  Only the presence of a lawyer at an interview can ensure that  the interview is accurately reported on later, the investigator will not act improperly, and can ensure that the licensee can decline to answer questions or to leave when he or she wants without pressure or intimidation.  Fourth, we counsel against signed statements - investigators sometimes prepare statements for a quick signature by the licensee, which may contain in them very harmful admissions. 

Having cautioned clients about the many possible traps in a board field investigation, we still counsel that the client should be cooperative,  Examining the difference between a police investigation and a licensing agency investigation is instructive to explain why. The difference between an investigation by a board investigator concerning possible board discipline and a police investigator in a criminal investigation is that a state licensing agency has much broader powers to punish, using a much lower standard of proof, than the police investigator can through the D.A. and the courts.  Therefore, while a citizen who exercises his rights against self incrimination may shield himself from prosecution successfully, a licensee will rarely if ever deter a licensing agency from seeking and imposing discipline through non-cooperation if the licensing agency believes its licensee is incompetent, impaired or has committed serious misconduct.  Licensing agency investigations arise from concerns for public safety.  Therefore, the licensee should look at the investigation as an opportunity to reassure the licensing agency that the licensee is competent and safe to practice.  Finally, above all, be honest.  Betraying the trust of the licensing agency can be seen as worse than the conduct that triggered the investigation in the first place.

The Domino Effect of License Discipline

A phenomenon we observe in our law firm every day is the Domino Effect of license discipline.  Simply put, discipline against one's license, a license denial, or a criminal conviction, can in turn result in discipline against out of state licenses, other agency licenses, and affect employment, memberships, clearances and registrations.  The clearest illustration of this effect is concerning a physician.

Let's say that a physician does his residency in the state of Florida, where he gets his license, then moves back to California, where he applies for a license.  However, after he got the Florida license, but before the California application, he was convicted of drug possession.  As a result of the conviction, California denies his license application.  That license denial becomes a public record.  Florida becomes aware of the license denial in California, leading Florida to discovery of the drug conviction, and then Florida takes away the physician's license as well.  The physician appeals the California license denial, but in the process, that appeal opens a case that results in a press release or email blast concerning the physician.  If the physician wins the appeal but obtains, for example, a probationary license, his license record will show, indefinitely, the cloud over his license by showing that the license was granted on probation and even may offer a link to the disciplinary documents.  A license denial followed by probation will then likely have to be disclosed whenever the physician applies for other state licenses, for acceptance to a health insurance plan, for membership in referral services, for hospital privileges, and the list goes on.

Predicting the Domino Effect of license discipline can be less like predicting the fall of dominoes and more like predicting chess moves.  It is very difficult to predict how some entities - such as other states' licensing boards or insurance companies - will react to negative licensing information.  The one overriding lesson of the Domino Effect is that a clean disciplinary record is a highly valuable possession.  One should, as a general rule, secure as many desired licenses, memberships or privileges before one is foreseeably tainted by a criminal conviction, license discipline or another reportable event.  In most cases, an indvidual enjoys due process rights with an existing license that may not be present when a license application has been turned down.

The worst part of the Domino Effect is the pernicioius manner in which negative public records available over the internet can damage one's career and reputation.  Most licensing agencies will make derogatory information available on a license record, in a website listing of disciplinary actions and even in an agency newsletter.  Thusfar licensing agencies see it as their duty to publicize one's license discipline on the websites and in their publications.  It remains to be seen if the law will curb these practices by requiring that old or irrelevant disciplinary cases be stricken from a licensing agency's website.

 

 

 

Preventing Department of Insurance License Revocations

California's insurance brokers are licensed and disciplined by the Insurance Commissioner through the Department of Insurance (DOI).  It has been my experience that the Department of Insurance takes a firm stance in disciplining its licensees.  In my view there are three reasons that account for this: 1) the Insurance Commissioner is an elected public official who has political concerns should his Department be perceived as being weak in disciplining licensees, 2) the legacy of  the Insurance Commissioner Chuck Quackenbush scandal in 2000, and 3) the subsequent enactment of Insurance Code section 12921 which makes the Insurance Commissioner solely responsible for the administrative settlements.  There are particular public protection issues relative to insurance brokers, because theft of premium monies and the failure to bind insurance, which leaves consumers unprotected and vulnerable, are constant problems.

The DOI also has some powerful tools in its tool chest, including Insurance Code section 1669, which allows for summary revocation of a license (that is, revocation without a hearing), as well as summary denial of a license application, where a licensee or license applicant has been convicted of a felony, has lost another occupational license, or has been convicted of a criminal violation of the Insurance Code.  The Insurance Code also permits the DOI to revoke a license when a licensee is "not of good business reputation" or it is simply "against the public interest" for them to have a license.   No profession, not even physicians, is subject to such vague and broad standards of discipline.

Despite these considerable legal hurdles, we have found that licensees and license applicants can be successfully represented before the DOI.  In the case of the Order of Summary Revocation, the DOI will consider a timely filed Petition for Reconsideration under Government Code section 11521.  In cases where a licensee or applicant is entitled to a hearing, the DOI tends to respect the outcome of administrative hearings, and is very receptive to a strong showing of character fitness or rehabilitation by its licensees or license applicants.  In most of the cases we have handled, those cases that were not dismissed resulted in license restriction.  License restriction by the DOI is less onerous that license probation typically used by other licensing agencies and usually requires little of the licensee or license applicant beyond compliance with all laws until the license restriction is lifted.  Restriction can later be lifted by a petition to the DOI, clearing the insurance broker's license of discipline.

The pitfalls of a license denial or license discipline case usually arise at the beginning of the case.  License applicants, seeking to avoid disclosure of past indiscretions, sometimes file false or incomplete applications that do not list prior convictions.  Current licensees either fail to notify the DOI of changes to their background information, fail to respond to a demand for information, or make statements that are later used against them.  It is absolutely critical that a license applicant or licensee handle all communications with DOI properly, employing honesty and sincere cooperation in most cases, but exercising one's right to remain silent in cases that can lead to criminal charges, and of course carefully choosing one's words in all communications.  The words of the Miranda warning are true here - everything you say can be used against you in a court of law.

 

 

 

 

 

 

 

Betty Ford Center: Focus Upon the Licensed Professional

Earlier this month I had the privilege of participating for three days in the Betty Ford Center's Professionals in Residence program at this world famous drug and alcohol addiction treatment hospital in Rancho Mirage, California.  This program gave me insight into the Betty Ford Center's Professionals Program, where licensed professionals, typically physicians and attorneys, receive treatment tailored to their needs.  Betty Ford Center's longstanding treatment of professionals, particularly physicians, accords their facility a certain stature and credibility that can be critical in a license discipline case.  Of course, if one is struggling with addiciton, it is absolutely imperative to confidentially seek treatment before the addiction interferes with work and becomes a board discipline matter.

The Betty Ford Center has a twenty seven year track record of successfully treating individuals, both famous and not-so-famous, for the disease of addiction.  As the first licensed chemical dependency treatment hospital in California, Betty Ford has unparalleled facilities and trained medical staff for detoxification at entry and the management of medical issues throughout treatment.  The treatment program focuses upon treatment and recovery in a therapeutic environment, using individual and group counseling, addiction education through dynamic speakers, and fellowship with similarly situated individuals.   The Betty Ford Center also has educational and counseling programs for the families and children of patients, which helps the entire family heal from the ordeal of addiction and invests them in the patient's recovery.

BFC also offers the Clinical Diagnostic Evaluation, whereby a licensee or license applicant who is suspected of or suspects having an adiction problem can be evaluated for addiction.  According to Dr. Harry Hartounian of BFC, about 1/3 of CDE patients are found to be free of addicition, about 1/3 go on to treat at BFC, and finally 1/3 seek treatment elsewhere.  The CDE can be a useful tool to confirm or exclude the diagnosis of substance abuse, allowing the results to be used to demonstrate to a licensing agency the absence of an addiction issue, and facilitating access to confidential chemical dependency treatment with or without the use of insurance.

Accessing chemical dependency evaluation and treatment services is a highly personal decision that involves willingness of the individual involved or the intervention of loved ones around them.  Our firm works with Betty Ford Center and other  smaller treatment centers, such as Cornerstone of Southern California in Orange County to provide our clients with quality treatment referrals consistent with their personal and legal needs.  Our effective defense strategies include proactively resolving professional competency issues before they result in license discipline, loss of a license, or to ready a professional who has lost their license to seek relicensure.     

 

 

 

 

Nursing Board Reacts to Renewed Criticism

About one year ago I wrote about a series of embarrassing newspaper articles about the California Board of Registered Nursing, that described how nurses incarcerated in prison retained their licenses due to the sheer ineptitude of the Board of Registered Nursing. The picture painted was nurses running amok while the Board was asleep at the wheel. Meanwhile, in my practice we were received numerous complaints from our nurse clients about how strict and even punitive the Board of Registered Nursing was acting. Which of these views was right? And what is this controversy all about?  In July 2009, we saw another round of revelations, leading to the sacking of three members of the Board of Registered Nursing and apparently the resignation of the longstanding executive officer of the RN Board.  What are the factors behind this focus on, of all the professions, registered nursing, and why was the Governor so quick to move in response to criticism?

The first and most important factor in our view, which is often not well understood by the public, is that the medical treatment you receive in hospitals is largely from nurses and their supervised LVNs and aides, not doctors. Doctors make their rounds, usually spending as little time in the hospital as possible, doctors perform surgeries, and doctors prescribe medicines and treatments. But for the hospitalized patient, almost all care comes from their registered nurse and those supervised by the RN. The registered nurse is the primary advocate for the patient, the individual charged with calling up the doctor and even demanding treatment if a patient is in neglected by their M.D. In fact, in the face of a recalcitrant doctor, the RN is responsible to even go above the head of the doctor to hospital officials if the situation warrants. Therefore, the registered nurse is the key link in the chain of care from hospital and doctor to patient.  Public concerns about the competency of registered nurses are well founded.

A second factor in this debate is the love/hate relationship that California (its people and the rest of its government) has with its regulatory boards.  In early 2005 there was an effort by the Governor to abolish 88 state boards, including the nursing board, citing waste and inefficiency.  The effort died after about one month.  Neverthless, nearly five years later state boards understandibly feel the need to zealously protect the public in carrying out their mission.  The image of board members as political cronies earning six figure salaries to jet around the state to attend a handful of meetings each year makes a popular punching bag for some politicians, the press and advocacy groups. 

To the extent the criticism of the Board of Registered Nursing focuses on lengthy delays in investigations and administrative cases, that criticism seems to have merit.  It is also true that many years ago the Board of Registered Nursing exercised lax oversight in the screening of the backgrounds of nursing license applicants.  In requiring livescans and asking simple background information questions at application and renewal the Board has brought itself in line with the common practices of other California licensing boards.

However, it is most unfortunate that the regulatory pendulum seems to be swinging to the other extreme.  The Board of Registered Nursing may be becoming quick to judge, quick to condemn, and unnecessarily punitive in its approach to the oversight of its licensees.  The purpose of independent licensing boards is that they can be relatively free of the political pressures from other segments of the government.  Unfortunately, actions such as the governor's undermine that independence and risk seriously damaging the nursing profession in terms of difficulty in attracting sufficient numbers of new nurses and the declining morale among existing nurses. 

The image of a "soft on discipline" nursing board is misleading and inaccurate.  I have found the Board of Registered Nursing to be firm in discipline and quite strict in probation oversight.  The Board has exhibited, in my view, a fairness towards its licensees, willing to give a second chance if the licensee is willing to earn it.  Regrettably, second chances may now become a lot harder to come by in Sacramento. 

 

 

 

Disclosure of Convictions on Applications and Renewals

By far the number one question we get in our law offices is about the disclosure of criminal convictions on license applications and license renewal forms.  Some  people see themselves facing the choice of whether to be honest and disclose, almost certainly triggering a license problem, as opposed to lying to possibly get away with it but risking an even more severe license penalty if they are caught lying.  For other individuals, it is not whether to answer yes or no, but rather how they should explain what happened. 

Going to the first issue, when we are asked whether one should disclose a conviction, the answer is almost always yes.  A relatively minor criminal conviction can be aggravated by non-disclosure.  In other words, some minor criminal convictions won't  trigger license discipline, but lying about the conviction probably will trigger license discipline. 

Expunged convictions must always be revealed.  An expungement in California does nothing to conceal, remove or clear the conviction for licensing purposes.  By the same token, out of state convictions that have been expunged or dismissed after an individual has been convicted should usually be revealed out of an abundance of caution.  The exceptions to this rule are where someone has been found factually innocent or a judge has given them a "true" dismissal ("in the interests of justice").  When in doubt, however, disclosure is the best policy. 

Once a conviction is revealed, almost all licensing agencies will ask for certified court documents and a written explanation.  Certified court documents can be obtained from California courts without difficulty.  Police reports are another matter - they are usually not even obtainable, and if they can be obtained, police agencies, in my experience, have no way to certify them.  California licensing agencies know this and therefore usually will settle for certified court documents.

Finally, there is the explanation.  I advise clients to make their conviction explanations concise, honest and remorseful.  It is a good idea to have the explanation reviewed by an attorney before submitting it.  The explanation should be concise because longer statements might contradict official accounts or devolve into making excuses and blaming others - all very harmful things in an explanation.  The statement must be honest, but since accounts of the incident may differ - the police report may differ from your account , for example- it is better to stick to a short factual summary and forego details.  Finally, remorse must show insight.  Everyone who has a criminal conviction regrets that they got caught.  Showing an understanding of how the bad conduct affects those around us and our society, and can place others in danger, shows true rehabilitation.   

For example, someone who was convicted for DUI might make this statement: "I am sorry that I drove drunk, I spent the night in jail and lost my job when I didn't show up the next day.  I really regret it."  This statement shows more that someone is sorry for themselves than truly remorseful.  The lesson learned is, next time, don't get caught!  This is not  helpful.

A better statement is: "I made a terrible mistake driving drunk.  I endangered the other drivers on the road with my carelessness.  Others might have been hurt, even killed."  Many people who have been convicted, even defendants pleading for mercy at their sentencings with the advice of skilled lawyers, fail to show true remorse.  You have just a short statement from which a licensing agency may decide whether to discipline you or not.  Your statement might even be used in a hearing.  It is therefore crucial to reflect upon your mistake and show true insight in your explanation.

It can take courage to make an honest and thoughtful disclosure on a license application or renewal.  However, licensing agencies demand, and expect, honesty.  The character of a licensee or applicant is evaluated (or re-revaluated) based upon what little information the agency has about them.  Lying to the agency is never worth the terrible black mark it makes.

 

 

Licensee Options After a Lost Hearing

Unfortunately, a large percentage of individuals facing license discipline fail to hire an experienced license law attorney.  The result is often that the disciplinary hearing is lost.  While the loss of an administrative hearing is tragic, it is not the end of the case.  The Administrative Procedure Act and California law give the licensee some options after a lost hearing.

The first option is reconsideration.  The Administrative Procedure Act permits a licensee or license applicant to ask the administrative agency to reconsider its decision before the decision becomes final.  The petition for reconsideration can be an opportunity, if the agency allows it, to produce additional evidence that was not available at the administrative hearing.  Reconsideration also gives the agency another opportunity to decide the case where the agency feels the outcome was too harsh.

Once an administrative decision has become final, the next step is an appeal to Superior Court, called a writ of administrative mandamus.  The writ process allows a Superior Court judge to review the case record and determine if the agency abused its discretion.  A Superior Court judge can also stay, or stop, the imposition of  a penalty (such as license revocation) while the writ is pending.  The judge can remand a case back to the agency for proceedings in line with the judge's decision.  Sometimes the licensing agency will settle a case once the writ is granted, to save time and money, rather than send the case through the administrative discipline proceess again.  The deadline to file a writ of administrative mandamus is generally 30 days after the effective date of the decision.

If a writ was not filed or was not successful, the final option is a petition for reinstatement of a lost license.  Some health care licensing agencies require a three year wait before applying for reinstatement, although most agencies permit a petition for reinstatement to be filed after one year.  Some agencies decide these petitions by a short hearing in front of the Board, but some submit the cases to a full-blown hearing before an administrative law judge.  The agency hearing the petition for reinstatement focuses upon the licensee's rehabilitation, education and personal enrichment activities after the loss of a license.  The petition for reinstatement is not an opportunity to again fight the lost battle over a license.

All in all, licensees get the best legal value from hiring an attorney as soon as possible after a problem starts.  When a lawyer takes a case at the appellate level, significant irreversible damage may have already been done.  Nevertheless, a valuable license can be saved even after a loss at hearing by a skilled aggressive attorney.