Division of Investigation

The Department of Consumer Affairs, or DCA, is a California state government department that is the umbrella organization over almost all California state licensing agencies, from the Medical Board of California  to the California Board of Accountancy.  If a California licensing agency receives a complaint or notice of alleged unprofessional conduct alleged to

Investigations of alleged misconduct by California registered nurses are investigated by two agencies, either the Board of Registered Nursing, by its own investigators, or by the Division of Investigation of the Department of Consumer Affairs.  When a complaint is received by the Board, if Board enforcement believes the complaint has sufficient merit, the complaint is